Terms and Conditions

Once we have confirmed the booking with yourself (Confirmation E Mail), you have agreed to the terms and conditions set out below.
The term – The Company refers to The DISCO Co North East and Mobile Disco
North East as the same company

  1. Booking Details
    1.1) No Booking is confirmed until and unless the Booking Form is returned to the
    Company, correctly completed and accompanied by the booking fee otherwise known as the deposit (unless otherwise agreed).
    1.2) The DJ(s) will require adequate time for the installation and dismantling of the
    equipment. This amount of time will depend on the type of event, access and amount
    of equipment required. If the Client or Venue has special requirements for setting
    up/disassembly times or times of access, the Client must provide these details to the
    Company prior to the booking, or additional charges may be made. Wherever
    possible, the Company will visit the Venue prior to quoting in order to estimate the
    time/work/equipment required. Please bear in mind that if there is not sufficient time to do this, or if the distance, opening hours of the venue or other matters prohibit this, then the Company must rely on information given by the Client in providing a Quotation. Parking/Toll charges will be charged at cost.
    1.3) Both the company and client offer assurances that no previous bookings exist
    with other clients/companies that would affect the booking.
    1.4) If the Client has another booking which results in the cancellation of the contract,
    cancellation costs in Paragraph 2 do not apply and the full payment is required.
    1.5) If the company has another booking that results in the cancellation of the contract a full refund will be given. However, the Company warrants that it will attend any booked event to the best of its ability. Only under exceptional circumstances (such as illness), work may be sub-contracted, but only to known, experienced DJs with proven credentials. The company maintains a list of approved ‘partners’ for this express purpose, and operates a reciprocal agreement with such approved suppliers.
    The cost of hiring in any other company in these circumstances will be borne by the
    Company. **This has never happened with The DISCO Co North East
    1.6) The Company will be in attendance at the venue in good time to set up for the
    event. However, if they are prevented from setting up by the late running of the event, the client agrees that the same amount of setup time is still needed, and any
    consequent late start to the entertainment will not be the responsibility of the
    Mobile – 07903203924 Email – info@mobiledisco-northeast.co.uk
    Website –www.mobiledisco-northeast.co.uk
    37 Rake Lane, North Shield, NE29 8EY
  2. Payments
    2.1) Booking fees (Deposits) should be paid as per invoice instructions.
    2.2) If the DJ is required to play on past the agreed time, the fee for such overtime is
    £50 per 60mins or part thereof, payable in cash, at the time of requesting extra time.
    This is subject to the conditions of the Venue, and is at the DJ’s discretion.
    2.3) If any payments are not received by the due date, the Company may refuse to
    attend the event, and full payment will still be required, as this will be considered a
    breach of contract. The Company may, at its discretion, allow a time to pay, but this is
    exceptional and must be agreed before the commencement of the event.
    2.4) All fee’s must be paid in full to the DJ within the first hour of his/her
    performance. If the DJ is not paid in full, then they reserve the right to terminate the
    performance earlier than the scheduled time, and the full fee will still be charged. If
    the DJ completes the performance at the scheduled time and is told that payment will
    be made on the next day or days then we have the right to charge £5.00 per 24 hours
    for each 24 hour period that we are unpaid (24 hours are calculated from the booked
    time to start our performance).
  3. Deposits, Cancellations and Postponements
    3.1) In the event of the client wishing to cancel or postpone the event for any reasons
    within 28 days of the booked date, the minimum amount to be charged is £25.00 and
    within 14 days of the booked date we will charge the entire fee agreed at time of
    booking. The Client must notify the Company as soon as is practicable and in writing.
    3.2) If the cancellation or postponement is made less than 14 days before the event,
    the entire fee will be due; as it is unlikely the Company will receive a
    replacement booking at such a late date. However if we were to take another booking we will always refund this fee less £25.00 which is the minimum non refundable amount.
    3.3) At the Company’s discretion, the Company may agree to alter the date of the
    booking, such replacement date to be within 3 months of the original booking date,
    and subject to the Company being available on the replacement date.
  4. Conduct and Security
    4.1) The client will ensure that the audience and anyone other than the Company’s
    team conduct themselves in a proper manner. The company will not be held
    responsible for any actions, behaviour or damage caused by those attending the event, under any circumstances.
    4.2) The Company’s team will conduct themselves in a proper manner throughout
    their attendance at the venue, and will respond to the clients requests (unless in breach of any laws or venue requirements/restrictions) as to volume, positioning of
    equipment, and any other reasonable requests. If you require the DJ and any other
    staff to adhere to any specific dress code please advise at the time of booking. We will happily oblige wherever possible.
    4.3) Often, the Company will take photographs or video footage of events, to be used
    in promotional materials. If you, the Client, object to this, please notify the Company
    before the date of the event. Copies of photographs and videos, if possible, may be
    obtainable from the Company – please ask for details.
    4.4) The client will be held responsible for any theft or damage of any equipment
    (including vehicles stored on the premises) belonging to the company caused by
    anyone other than members of the Company’s team.
    Mobile – 07903203924 Email – info@mobiledisco-northeast.co.uk
    Website –www.mobiledisco-northeast.co.uk
    37 Rake Lane, North Shield, NE29 8EY
    4.5) It is solely the responsibility of the client to ensure the venue has sufficient and
    legal security for both personnel and equipment (including vehicles used by the
    4.6) The Company will not be held responsible for damage to the venue caused by the
    company’s equipment. The Company must be notified of any potential problems.
    4.7) The Company operates a zero tolerance policy regarding abuse to its staff,
    whether verbal or physical, actual or implied. The Client is responsible for the
    behaviour of his/her guests at all times, and is responsible for providing any security
    necessary to police such behaviour. In the event of any actual or threatened abuse, the DJ may turn the music down, and request that the matter is dealt with. The music will be left turned down for up to 10 minutes, and if the problem is not dealt with in that time, the DJ has the right to refuse to play on, and may end the performance. In such circumstances the full fee is still payable, and any damages or loss will be reclaimed from the Client. Any illegal behaviour will be reported to the police.
    4.8) The Company operates a zero tolerance policy towards drugs, under-age drinking or other illicit behaviour, and will not be a party to such behaviour. Such actions as detailed in Paragraph 4.7 may be taken in these circumstances.
  5. Health & Safety
    5.1) It is solely the responsibility of the client to ensure the Venue complies with
    Health & Safety, and holds all necessary certification, Public Liability Insurance,
    Public Performance Licences, etc.
    5.2) The company will ensure their equipment fully complies with all the relevant
    Health & Safety legislation regarding the equipment and personnel.
    5.3) The Client is responsible for ensuring that the venue can provide a safe and
    practical area in which the Company can set up and operate its equipment. The bare
    minimum power requirement is two 13Amp sockets, preferably on a separate and on
    an unloaded circuit. For most venues, this is adequate; however for very large venues different requirements may be necessary.
    5.4) The equipment used may include such items as lighting stands, truss systems,
    speaker stands and other constructions. The area provided must be both safe and
    practical. If the DJ deems that the Venue is unsafe, the Company reserves the right to
    refuse to set up, and in this case the full fee would still be payable, as the Company
    has turned up, but is prevented from working by Health & Safety Issues which are the Clients responsibility.
    5.5) A suitable parking area must be available for the loading and unloading of the
    company’s equipment at the venue. Likewise, there must be adequate and direct
    access to the Venue or function room.
    6.Equipment Hire
    6.1) The company will take bookings from 3rd party DJ/disco companies, and we will
    ensure that the equipment is supplied in full working order, unless otherwise stated
    and documented.
    6.2) Upon receipt of the equipment, the hirer accepts full responsibility for the
    equipment, and to be returned in the same condition as when supplied. (This does not include wear and tear i.e. bulb replacement).
    6.3) If in the event that the equipment is Lost, Stolen or Damaged the hirer is
    responsible for the mutually agreed replacement or professional repair and the cost of any short term hire until the mutually agreed replacement or professional repair is completed.
    6.5) If the hire is cancelled up to 28 days before the booked date (The booked day
    being the 28th day) then the hirer agrees to pay the hire charge agreed at time of
    6.6) In the event of the hire been cancelled the hirer agrees to pay the full hire charge by the end of the booked hire period.
    6.7) In the even of late payment the hire charge will increase by £5.00 per 24 hours of
    the end of the agreed hire period.
    6.8) The hirer is responsible for their own Public Liability Insurance and Equipment
    Insurance during the hire period, and the company accept no responsibility during the hire period.
    6.9) In the event the company require independent Repair, Legal or Financial
    Recovery assistance, these costs will be charged to the hirer.
    6.10) The company express the right to obtain a deposit before confirming the hire
    booking (This is non refundable with in 28 days of the hire day).